MIS Student | Class of 2026

Bridging the Gap Between IT Infrastructure and Data Intelligence

IT Technical Support specialist and MIS student based in Istanbul, passionate about optimizing systems and solving complex hardware/software challenges with a data-driven approach.

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About Me

My Journey in Tech

Ozan Emre Yıldız - IT Professional

From Istanbul with Passion

Hi, I'm Ozan Emre Yıldız — a dedicated IT Technical Support specialist and Management Information Systems student graduating in 2026, based in Istanbul. I've successfully built and repaired 50+ high-performance PCs, reducing hardware failure rates through preventive diagnostics.

At my current role, I manage 200+ IT assets using ManageEngine AssetExplorer, cutting down average resolution time from 48h to 8h. Whether troubleshooting Ryzen platforms, developing ML models, or winning hackathons, I bring data-driven solutions to complex IT challenges.

Beyond the technical realm, I'm continuously expanding my expertise in cloud technologies, data analytics, and emerging IT frameworks. I believe in lifelong learning and the power of technology to transform businesses and lives through efficient, scalable solutions.

🎓 MIS Student 2026
🏙️ Based in Istanbul
💼 IT Technical Support
☁️ Cloud & Data Enthusiast
Core Expertise

What I Bring to the Table

A comprehensive skill set spanning IT infrastructure, data management, and emerging technologies

IT Service Management

Proficient in ITSM frameworks with a focus on operational excellence and continuous improvement.

  • ITIL 4 Framework Implementation
  • Asset Lifecycle Management
  • Service Desk Operations
  • Incident & Problem Management

Hardware & Infrastructure

Deep technical expertise in PC building, hardware troubleshooting, and workstation optimization.

  • PC/Laptop Building & Assembly
  • Ryzen & MSI Platform Expertise
  • Hardware Diagnostics & Repair
  • Workstation Performance Tuning

Data & Automation

Leveraging data and automation tools to streamline processes and drive informed decision-making.

  • Advanced Excel & VBA Automation
  • ManageEngine AssetExplorer
  • Data Analysis & Reporting
  • Process Optimization

Emerging Tech

Exploring cutting-edge technologies in machine learning and mobile application development.

  • Machine Learning Models
  • Predictive Analytics
  • Mobile App Development
  • AI-Powered Solutions
Featured Projects

Recent Work & Innovations

A showcase of projects that demonstrate my technical skills and problem-solving abilities

Artisan AI Brand Generator App Interface

"Artisan" AI Brand Identity Generator

Hackathon

📌 Problem: Small businesses spend $500-2000 and 2-3 weeks on professional branding.

⚙️ Solution: Built AI-powered mobile app for Adapty.io x Fal.ai hackathon generating complete brand identities in under 60 seconds.

✅ Result: 🏆 Won Hackathon (Top 3/50) • ⚡ 87% faster • ⭐ 4.5/5 rating from beta testers

Flutter Dart Fal.ai API Adapty SDK
Contact for Demo

IT Infrastructure Automation Suite

Automation

📌 Problem: Manual IT asset management led to 48h average resolution time and frequent oversight issues.

⚙️ Solution: Developed automation suite with ManageEngine integration, PowerShell scripts, and VBA macros for real-time monitoring.

✅ Result: 📊 Manages 200+ assets • ⚡ 83% faster resolution (48h → 8h) • 🎯 99.2% uptime

Python PowerShell VBA ManageEngine
View on GitHub

Hardware Refurbishing & Micro-Flipping

Business

📌 Problem: High-quality used PC components wasted due to minor issues and lack of technical expertise.

⚙️ Solution: Established micro-flipping operation specializing in Ryzen/MSI platform diagnostics, repairs, and optimization.

✅ Result: 🔧 50+ successful builds/repairs • 💚 30% reduction in hardware failure rate • ♻️ Sustainable tech reuse

PC Building Ryzen Platform MSI Systems Hardware Diagnostics
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Technical Toolbox

Technologies & Tools

The core technologies and platforms I work with daily

Windows 11 Pro
Excel / VBA
Python
ITIL 4
Apple Ecosystem
Get In Touch

Let's Build Something Efficient Together

Whether you have a project in mind, need IT support, or just want to connect, I'd love to hear from you.